Professional Call Answering Services

The 24/7 call handling support your business deserves

  • Calls answered 9am–5:30pm, Mon–Fri
  • 24/7 out of hours answering
  • UK-based receptionists
  • Unlimited inbound calls
  • Personalised greetings and scripts
  • Cold callers blocked by default
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Benefits of using MYCO Connect

Focus on your key business activities by outsourcing your calls to MYCO

Support your marketing initiatives with flexible call handling during peak traffic

Enhance customer service with professional call handling solutions in place

Manage seasonal peaks and holiday cover with ease

Scale your operations seamlessly as your business grows

Stay available 24/7 and you never miss an important enquiry

Opportunities don’t wait — unlock solutions for every call, 24/7

Live Call Answering

Ensure your calls are answered in your company name by our professionally trained agents

Virtual Reception

Enjoy the flexibility of our telephone answering services with the addition of call transferring

Lead Qualification

Capture and qualify every new enquiry with our tailored lead management support

Voicemail Solutions

Receive voicemail copies instantly — delivered straight to your inbox, 24/7

Out of Hours Call Handling Solutions

Maintain a professional presence with 24/7 call handling solutions, even outside business hours

Scripting

Have every call answered in your company name, with customised scripts to capture exactly the information you need

How does our Telephone Answering service work?

1

Setup your account

Once you've completed your order, we will have your account up and running the same day!

2

Call answering

Our UK-based receptionists answer your calls in your business name.

3

Get instant messages

Messages (including contact details) are taken and sent to you instantly via email and our MYCO app.

Choose your plan

Professional call answering services tailored to your business needs. All plans include unlimited inbound calls and a dedicated number.

Billed monthlyBilled yearly(Save 15%)

Bronze

Basic Message Taking Service

£35
+VAT /month

Core features:

Calls answered in business name
Unlimited inbound calls
Dedicated number
General front end message
General out of hours message

Silver

Enhanced Call Handling Service

£55
+VAT /month

Everything in Bronze, plus:

Personalised front-end message
Personalised out of hours message
Personalised scripting (up to 5 fields)
Call recording
Call reporting

Gold

Popular

Comprehensive Call Management

£75
+VAT /month

Everything in Silver, plus:

Personalised scripting (up to 10 fields)
Call transferring
Outbound calls (60 mins included)*
Out of hours voicemail to email

* 55p per minute thereafter

Premium Number

Elevate your business with a premium phone number

From £150 +VAT / one-time cost
Inbound and outbound calls are priced at 55p per minute

All prices exclude VAT. Cancel or change your plan at any time. No long-term contracts required.

Frequently asked questions

Pricing & Billing

Phone Numbers & Setup

Call Handling & Features

Customization & Scripts

Call Filtering & Management

Everything you need

  • 24/7 UK-based call answering
  • Unlimited inbound calls
  • Instant notifications (email + app)
  • Custom greetings and scripts
  • Out-of-hours voicemail
  • Call forwarding to UK numbers
  • Cold call filtering included
  • Live UK customer support
  • Cancel anytime, no lock-in

Nothing you don't

  • No per-call charges
  • No long-term contracts
  • No setup or hidden fees
  • No overseas call centers
  • No minimum call volumes
  • No script change fees

Unsure which plan you need?

Contact our sales team to discover which plan is right for you.

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